Your calls always answered within 5 rings.
No problems from you but airport assistance not so good. Often not there, nearly missed 2nd plane in Boston. Worst airport ever for internal transfers.
I have been using DialAFlight for over 10 years. I always deal with Daryll and he is amazing. Always takes time to find me various flight options to suit my budget or dates. Very good communication throughout the booking process. Will never use another company
Many thanks to Courtney
As I get older, having you to remove much of the stress of travel is very reassuring. Thank you
Travel manager Riann Ross was professional and I have referred my friends and flights have been booked. Thank you for your hard work
Another perfect trip
Doug Scrivener and his team deliver excellent service and have for the 20 years I have been coming to DialAFlight. Thank you
Excellent work
Whilst I did not need any assistance whilst travelling, I felt confident that should I need any, DialAFlight would have been there. Also the booking process was easy and straightforward.
Dealing with a human being gives you great peace of mind, and as my flight was cancelled it was great being able to speak to Graham about the problem. Computers don't care about you - DialAFlight do!
Ruby was very helpful and professional.
Finn Conlon as always did an excellent job for which I am very grateful.
Not aware that Palm Springs car rental at Alamo did not open until we had to check-in. Checked their website and found their advice about checking in early morning.
Always keeps us up to date on all of our travel arrangements.
Everything went to plan. Had a wonderful time with my family and seeing my grandson graduate from university.
For the many, many years I have dealt with DAF and Ewan and his team, they have never let us down, and our recent trip was perfect as well. Thanks DAF for being just a 100% perfect company to deal with.
Always very professional - look forward to the next one
Disappointed not to have adjacent seats from Sacramento to Dallas. Suffice it say we will never fly BA again. Got our lost baggage back last night.
Peter looked after my trip from beginning to end, thank you
Everything went like clockwork - very nice resort
Excellent contact and communication. Clear information on flights and good choice of hotel. Probably need to inform customers about hotel tax!
Very polite and efficient service
Have dealt with Christian for many a year and would not organise a trip through anyone else. Superb as always.
Everything was perfect thanks. Great seats on the plane. Great car. Excellent connections. Thanks.
Mason has always helped us with travel plans superbly and the app from DialAflight is really helpful.
I know someone is looking after me from booking to arriving back home. Makes my trips stress free
As always perfect in every way, great holiday, fantastic hotel recommendation, caring communication - pre hols and post hols checkin.
The car hire arrangement was just what I wanted - thank you
Gino gave great service and even booked us upgraded seats for the best price - a nice touch and much appreciated
A bit more clarification re US time zones would be good.
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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