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Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
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Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Black sky erupts into brilliant purple, white and electric blue. The air is thick with the stench of wet mud and pollen. Huge bullets of hot rain graze our skin and hammer the open-top Land Rover as we wrestle our way through sodden dirt tracks.
'Welcome to Africa,' our guide Bongani laughs, with one hand on the wheel and a torch in the other. 'Big cats love the rain, it's the perfect camouflage.'
An hour ago it was a baking 35c (95f).
Now the herds of zebra, nyala, impala, buffalo, kudu, waterbuck - and more - that dozed in the muggy evening have all scampered for shelter.
As we reach the only stretch of Tarmac for miles around, a pungent smell of oil rises from the road. Slick tar steams in the headlights and, up above, the night continues to jolt itself awake.
Then we screech to a stop. Two baby elephants galumph into the road ahead, followed swiftly by rather angry-looking parents waving their trunks at us.
'We have to keep moving, the rain's distressed them,' Bongani shouts.
Back in my room - a sleek concrete construction perched on stilts off the edge of a rocky incline overlooking the Luvuvhu river - the thunder relaxes outside and the hymnic buzz of cicadas returns.
Yesterday I was in chilly North London.
Now I'm a two-hour drive from any notable civilisation with no phone signal, let alone Wi-Fi. I sleep like a log.
The Outpost is one of just two lodges in Pafuri, a 65,000-acre area of private bushland and the uppermost section of South Africa's Kruger National Park.
We're at the very north of the country here, away from the touristy bustle of the main park further south. Down there you can safely expect the 'Big Five in one drive'. But what you forgo in copious game sightings in Pafuri, you get back in the most gorgeous solitude.
The weather is almost tropical; and with that comes some of the richest and most varied wildlife in the country.
Pafuri makes up less than two per cent of the wider Kruger bush, yet it contains a staggering 80 per cent of the region's bio-diversity, including some 350 species of rare birds.
Red hornbills (or Zazu from the Lion King), bright-blue Meves's starlings, green Tarzan pigeons and purple rollers swirl past. 'Did you see that shadow overhead?' I ask.
'A black eagle,' Bongani says, barely looking up.
'And that alarm-like call?' A tropical boubou. 'And that chirping in the distance?'
'That's a zebra, Henry'.
Life quickly shifts here; it's dinner by candlelight out on the veranda of the main lodge soon after sunset and - freed from emails, social media and box-set binges - it's early to bed before an even earlier start.
Suddenly I'm a 'morning person', jumping up at 5am to gawk on the balcony at the cinematic scene unfolding in 4D: orangey-pink deliciousness bursting over misty grasslands and fat baobab trees.
The Outpost offers two drives a day, one at dawn and one into nightfall, with time in between to swim at the lodge's pool or indulge in a spa treatment.
The room achieves the desired indoor-outdoor but not really too outdoor blend.
All that separates you from the elements is canvas and a mosquito net. But the free-standing bath and other hotel finishes are welcome luxuries.
Trucks loaded with freezers bring in weekly deliveries of dragon fruit, venison steak, rainbow trout and rabbit. And I find it surprisingly easy to slip into the routine of coffee and muffins first thing, followed by breakfast, lunch, high tea and a three-course dinner.
My drive companions for the stay, British couple Simon and Sarah, visited four years ago and have returned for a 30th birthday.
One day, gathered at the top of Lanner Gorge for a sundown gin and tonic, Simon gets down on one knee and proposes.
Of course, Sarah accepts (how could she not!) and we toast them with champagne.
Before apartheid, Pafuri was home to the Makulekes. A 1969 government edict saw the land forcibly taken and its people displaced. But when the area was returned to rightful ownership in 1996, the community chose not to go back, instead renting it to lodges which almost exclusively hire staff, like Bongani, of Makuleke heritage.
Our drives, therefore, are punctuated by countless lessons: that wild sage is rubbed on the skin as an insect repellent. That leopard urine smells like popcorn. That the call of blacksmith lapwings sounds like the clank of a hammer on metal.
And that lala palms from Zimbabwe are so called because their sap can be brewed into a highly intoxicating drink ('lala' means 'to sleep').
This is Bongani's home; and ours to enjoy for a brief - but dazzling - time only.
First published in the Daily Mail - February 2023
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